https://yannislam.org Yannis Lam - About

Education

University of Massachusetts Amherst Sept. 2017 - Present

Commonwealth Honors College - Computer Science (B.S) & Economics (B.A)
3.49/4.00 GPA

I am currently an Honors student pursuing a dual degree in Computer Science and Economics at the University of Massachusetts Amherst Commonwealth Honors College. My expected graduation date is May 2021.

Braintree High School Sept. 2013 - June. 2017

High School Diploma - Summa Cum Laude
3.83/4.00 GPA

Throughout high school, I completed 10 AP Courses and passed 10 AP tests while maintaining a 3.83 GPA and a class rank of 8/401. I was an inducted member of the Edna M. Parker National Honor Society and acknowledged as a class scholar.

Experience

Voya Financial July 2019 - Aug. 2019

IT Salesforce Development Intern

In the summer of 2019, I worked as an IT Salesforce Development Intern at Voya Financial. During my time at Voya, I was tasked with improving the test coverage of Voya’s Retirement Salesforce environment. This included code refactoring and writing new unit tests for about 50 different Apex classes. I was responsible for achieving a higher level of automation in order to improve the quality of Voya’s Salesforce production environment for my other team members. Through my contributions to the team, I also developed a strong understanding of Apex, VisualForce, and SOQL as well as scrum and agile methodologies.

Braintree Public Schools Dec. 2016 - Present

Substitute Technician & Collegiate Intern Technician

Based at Braintree High School, I helped service the entire school district as an intern. I have assisted in the deployment of Chromebooks, Mac OS updates, Windows 10 images, and Android tablets. My responsibilties included providing helpdesk assistence and maintaining an accurate inventory of the midsized enterprise network. While I started out as a High School Intern Technician, I was promoted to College Intern Technician and Substitute Technician. As a technician, I specialize in the repair of Chromebooks while mentoring teams of 15 high school interns.

The Home Depot May. 2018 - Sept. 2018

Customer Order Specialist

At The Home Depot, I operated behind the service desk. I assisted customers with purchases and returns - specializing with online orders. I also answered confidential calls, restocked items, and kept the service desk a clean and presentable working environment.

Leadership

ARISE Youth Ministries July 2018 - Aug. 2019

Camp Counselor

Throughout the period of a week, I mentored a group of Korean American middle school boys at a retreat-style Christian camp. I lead quiet time, Bible studies, and fellowship. I also shot raw footage that was later used in a retreat highlight video.

Project R.I.S.E Boston May. 2015 - Aug. 2016

Math Teacher & Camp Counselor

Over the span of seven weeks, I taught mathematics and helped coordinate general camp activities for a group of 70 inner-city middle and high school students. I led five 50 minute math classes for 4 days a week in topics including arithmetic, algebra, geometry, and trigonometry. I also oversaw the creation of a new website: "projectriseboston.org" (the website has since been updated) and produced a 5 minute video showing the perspective of a student at camp.

Skills

Technical Skills

  • Proficient in Java, C/++, & Arduino Programming
  • Windows 10 Enterprise network management
    • Prepared and deployed Windows 10 images through DISM and SCCM.
  • Repaired Acer Chromebooks, HP desktops, & Epson projectors
    • Serviced over 100 Chromebooks.
  • Troubleshooted Microsoft Office, Windows 10, & Chrome OS
  • Website building using HTML & CSS

Personal Skills

  • Leadership & Mentorship
    • Currently the Event Coordinator on the executive board of Epic Movement at UMass (A Cru Ministry).
    • Served as Co-Chair of the History Team, Co-President of the Math Team, Co-President of the Science Team, and Leader of the Bible Study Club senior year of high school.
    • Represented Braintree High at the Massachusetts Boys State in 2016.
    • Mentored at-risk minority youth at Project R.I.S.E and Korean American youth through ARISE Ministries.
  • Customer Service
    • Assisted customers at The Home Depot.
    • Aided parents, teachers, and students at Braintree High School.
  • Languages
    • Fluent in English, proficent in conversational Cantonese (Chinese), with limited conversational Spanish

Accolades

  • University of Massachusetts Dean's List Honors (Fall 2017) (Spring 2019)
  • National AP Scholar & AP Scholar with Distinction (2017)
  • St. Michael's Book Award (2016)
  • Southeastern Massachusetts Mathematics League Varsity Math Team 4th place (2015)
  • Southeastern Massachusetts Mathematics League Division III Varsity Math Team 2nd place (2014 - 2016)